Not step one, and not necessarily the most important, although most certainly top 5.

Do what you say your going to do.

  • Manage expectations.
    • Don’t be overly optimistic, be realistic. 
  • Don’t make promises about things you can’t directly control.
  • If you think it will take a week don’t promise a week, give yourself a buffer. 
  • Communicate, Communicate, Communicate.
  • Don’t be late, if Siri says you’ll be there in 10 minutes let your party know you’ll be there in 15 minutes. 

I know there’s more but you get the point. What am I missing? 

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Gary Trobee is a certified coach and a seasoned leader with over 20 years’ experience mentoring, coaching, and encouraging leaders and their teams.

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